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ICruise.com Website Review & Ratings + iCruise.com Coupons

iCruise.com : Products & Services

More and more people are discovering the all-inclusive pleasures of a cruise vacation.   A cruise offers the best travel value, because almost everything is included in the upfront price, including accommodation, meals, entertainment and much more. There are cruise vacations to suit every budget, from the cost-conscious to the most luxurious.

iCruise.com is a division of WMPH Vacations, Inc., a travel company specializing in cruises and resort vacations. WMPH stands for We Make People Happy. This vacation provider with various credentials and certifications to its name aspires to make people happy by consistently doing more than it says it will do.   Its travel partners include all major cruise lines, including Carnival, Celebrity, Cunard, Disney, Holland America, Princess, Regent Seven Seas and Royal Caribbean, and its cruise specialists are knowledgeable, friendly and enthusiastic experts.

Based in Delray Beach, Fla. 33445, iCruise.com offers specialty cruises and types of cruise lines:
Specialty cruises: Family cruises, group cruises, honeymoon cruises and singles cruises;
Types of cruise lines: Contemporary cruise lines, luxury cruise lines, river cruise lines, premium cruise lines, niche cruise lines, all inclusive cruises (coming soon), yacht style cruise lines (coming soon) and masted sailing ships (coming soon).

Along with a Cruise Finder form by which a prospect can search for a cruise vacation of his/her choice, iCruise.com provides a comprehensive information either by phone that is open seven days a week or through the Terms & Conditions page, Free Resources page, FAQ page and First Time Cruisers page.   Prospects can also ask for a quote through the Get a Quote form.

iCruise.com : Company Background

iCruise.com is a division of WMPH Vacations, Inc., but what does WMPH stand for?   WMPH is short for We Make People Happy.   This company’s mission is to make people happy, a philosophy that it takes very seriously by consistently exceeding expectations, doing more than it says it will do.   iCruise.com exceeds expectations with value and savings, service and expert advice, choice and convenience–in short, offering more choices, more discounts and expert cruise advice, as the company’s catchword goes.

Based in Delray Beach, Fla. 33445, iCruise.com was created on May 14, 1997, founded by Uf Tukel and Don Walker, former executives of Cruise Outlet of the Carolinas, Alamo Rental Car, MyTravel USA and CruisesOnly.   WMPH Vacations/iCruise.com has become a BBB accredited and top-rated business since 2005 and has acquired various credentials, certifications and affiliations in the travel/cruise industry.

iCruise.com : Customer Feedback & Reviews

The percentage of positive comments about iCruise.com’s products across the Web is much higher than that of the negative feedback. Below are reviews, customer and editorial, quoted from the Internet.

Posted on Epinions.com:
I booked a 7-day cruise approximately one month in advance from iCruise.com. The price and service I received were excellent.

The site has a lot of features that allow you to track prices online, select your cabin, view cruise reviews and browse deck plans. I had been browsing iCruise and other cruising and travel sites for about 2 months prior to booking... this was a well-researched purchase.

I used iCruise's tracking feature to watch prices. Select cruises you would like to track, and the site will email you when the price changes. It is a nice feature to use to get a better price, or just to keep track of your vacation options.

Before I booked, I used their live agent feature to ask a question. I simply logged on and in about 15 seconds a live agent introduced herself. I asked my question, which was answered promptly. The agent then offered me a room of a higher class that I had not seen on the web site at a very good price. This, all in a matter of less than 3 minutes. I booked online that day and promptly received a confirmation email.

The prices at iCruise are some of the best I have seen on the Internet (among reputable retailers.) Prices were on average $100 or more lower than Expedia.com and Travelocity for the time I booked and the season (November.)

My card was charged exactly the right amount, at the time expected. Before ordering, I of course read and understood all of the terms and conditions. Materials and forms arrived from the cruise line via iCruise promptly and in good condition through Priority Mail, about 2 weeks before departure.

I recommend iCruise especially for those seeking last-minute deals on cruises. It is a great place to do your homework on a vacation and to book a cruise.

Recommended: Yes

What product did you purchase or try to purchase? 7-day cruise on Explorer of the Seas
- rache23 (Champaign, Ill.), Aug. 18, 2003


Published on Google play:
Description
Cruise Finder™ by iCruise.com is the most comprehensive cruise vacation-planning apps in the travel industry. This award-winning app provides detailed cruise information on 20 different cruise lines, 220 ships including staterooms photos and deck plans, 25 destinations, and 12,000+ itineraries complete with route maps. Best of all, this is a Free App!

Sign up for our email newsletter from your mobile device and receive a voucher for up to $50 off your next cruise vacation with iCruise.com
*****
2011 Travel Weekly Magellan Award Winner for Apps
Los Angeles Times: "This must-have app has itineraries for every major cruise line, searches for hot cruise deals and includes photos, deck plans, etc., for more than 220 cruise ships".

iCruise.com : Business Credibility & Trustworthiness

iCruise.com has a stellar business reputation, an accredited BBB member and top-rated by BBB with A+ rating.   WMPH Vacations dba  iCruise.com is ACC & MCC Certified by Cruise Lines International Association (CLIA), the world’s largest cruise association dedicated to the promotion and growth of the cruise industry.   The company is also fully licensed, insured and bonded in the State of Florida as a Florida Seller of Travel with Registration Number ST35780.   WMPH Vacations dba iCruise.com is a member of IATAN that is accredited as a bona fide seller of travel.   IATAN is a non-profit organization that appoints travel agencies and travel agents on behalf of its customer airlines.

Besides, WMPH Vacations dba iCruise.com has been named:
Carnival Strategic Partner of the Year
NCL Agency of the Year
Royal Caribbean Online Agency of the Year
Celebrity Southeast Region Agency of the Year
One of South Florida Top 50 Fastest Growing Companies 2011
One of Inc 5000 Fastest Growing Company - 2010 and 2011
# 152 in the Top 400 Mobile Retail Apps by InternetRailer.com
and has received the Magellan Award for Top Mobile Cruise App

The company also serves on the Travel Agent Advisory Board for:
Disney Earmarked Agency
Royal Caribbean
Celebrity Cruise Line
NCL President's Club
Cruise Line International Association (CLIA)

With various credentials, certifications and affiliations in the travel/cruise industry acquired, WMPH Vacations dba iCruise.com has been featured in major media outlets.

iCruise.com : Website Popularity & Google Ranking

Alexa estimates 71% of iCruise.com’s visitors are located in the United States, where the site has attained a relatively high three-month traffic rank of 46,826, as compared with its three-month global traffic rank, which is just a modest 247,704.   Sites linking in stand at 272.   Sites linking in are a measure of a site’s reputation.   According to StatShow.com, iCruise.com reaches roughly 29,820 users and delivers about 65,610 pageviews each month.   ICruise.com has a Google PageRank of 5/10 (the pagerank value is 5 from 10 possible points).   To have an idea of this pagerank, let us compare it with that of Google itself, which is 9/10, Alexa, which is 8/10, and that of one of iCruise.com’s competitors, Carnival.com, which is 7/10.

iCruise.com : Social Media Presence

Having acquired various credentials, certifications and affiliations in the travel and cruise industry, WMPH Vacations dba iCruise.com has appeared in various media, as mentioned with more details in the Business Credibility section above.   iCruise.com operates two blogs, iCruise.com blog and NetworkedBlogs, with useful information to prospects and customers alike.   This cruise vacations provider also keeps pages on Facebook, with presently 9,576 likes that continue to rise, current postings as well as notifications on contests held by iCruise.   Its pages on Pinterest show 11 boards, 178 pins and 106 followers.

iCruise.com : Website Security & Safety

iCruise.com takes every precaution to protect its users’ sensitive information, both online and off-line.   When iCruise.com asks users to enter sensitive information such as credit card number and/or social security number, that information is encrypted and is protected with the best encryption software in the industry - SSL.   While on a secure page, such as the booking form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked or open, when users are just surfing.   iCruise.com also does everything in its power to protect user information off-line.   All user information is restricted in the office—only certain employees are granted access to personally identifiable information.   Employees must use password-protected screen-savers when they leave their desk.   Finally, the servers that store personally identifiable information are in a secure environment with the Internet Service Provider.

A diagnostic test made on Google today Jan. 20, 2013 confirms that iCruise.com is not currently listed as suspicious.   Of the 18 pages Google tested on the site over the past 90 days, 0 page(s) resulted in malicious software being downloaded and installed without user consent.   The last time Google visited this site was on 2013-01-20, and suspicious content was never found on this site within the past 90 days.   Over the past 90 days, www.icruise.com did not appear to function as an intermediary for the infection of any sites and has not hosted malicious software.

iCruise.com : Pricing & Packages

As evidenced from the quotes below, iCruise.com is competitive in pricing.

iCruise.com:
1) 4 Night Bahamas Cruise from Port Canaveral: Inside Stateroom $199, Oceanview Stateroom $219, Balcony Stateroom $389, Suite $509
(Rates are per person for double occupancy; Cruise Line: Carnival Cruises; Ship: Carnival Sensation; Departs: Port Canaveral (Orlando), Fla. Dock; Returns: Port Canaveral (Orlando), Fla. Dock; Sails: Sunday, Feb 3, 2013  Ends: Thursday, Feb 7, 2013)
2) 3 Night Bahamas Cruise from Miami: Inside Stateroom $179, Oceanview Stateroom $289, Balcony Stateroom $329, Suite Call
(Rates are per person for double occupancy; Cruise Line: Norwegian Cruise Line; Ship: Norwegian Sky; Departs: Miami, Fla.; Returns: Miami, Fla.; Sails: Friday, Feb. 8, 2013 Ends: Monday, Feb 11, 2013)

Carnival.com:
1) 4 Night Bahamas Cruise from Port Canaveral: Inside Stateroom $209, Oceanview Stateroom $244, Balcony Stateroom $399, Suite $509
(Rates are per person for double occupancy; Cruise Line: Carnival Cruises; Ship: Carnival Sensation; Departs: Port Canaveral (Orlando), Fla. Dock; Returns: Port Canaveral (Orlando), Fla. Dock; Sails: Sunday, Feb 3, 2013  Ends: Thursday, Feb 7, 2013)

Cs.Cruise.com:
2) 3 Night Bahamas Cruise from Miami: Inside Stateroom $229, Oceanview Stateroom $289, Balcony Stateroom $349, Suite $689
(Rates are per person for double occupancy; Cruise Line: Norwegian Cruise Line; Ship: Norwegian Sky; Departs: Miami, Fla.; Returns: Miami, Fla.; Sails: Friday, Feb. 8, 2013 Ends: Monday, Feb 11, 2013)

AvoyaTravel.com:
1) 4 Night Bahamas Cruise from Port Canaveral: Inside Stateroom $199, Oceanview Stateroom $219, Balcony Stateroom $389, Suite $479
(Rates are per person for double occupancy; Cruise Line: Carnival Cruises; Ship: Carnival Sensation; Departs: Port Canaveral (Orlando), Fla. Dock; Returns: Port Canaveral (Orlando), Fla. Dock; Sails: Sunday, Feb 3, 2013  Ends: Thursday, Feb 7, 2013)

iCruise.com : Shipping Rates & Policies

iCruise.com sells cruise travel or cruise vacation services and not tangible goods; even its Cruise Finder Mobile App (which is offered free) is downloadable and does not need any shipping.   A customer’s travel documents, i.e. travel itinerary and any required documents, that are received by WMPH dba iCruise.com from the cruise line are sent by e-mail.   However, documents that are required to be shipped to a country outside the United States are subject to applicable shipping cost.

iCruise.com : Payment Methods Accepted

iCruise.com accepts Visa, MasterCard, Discover and America Express credit cards as well as checks.   However, there is no page anywhere on its website that is devoted especially to payment methods, and so such alternative payment methods as Debit Card, PayPal, EbillMe and BillMeLater, whether acceptable or not acceptable, remain to be inquired further.

iCruise.com : Returns, Refunds & Exchange Policy

Further to the Shipping Rates & Policies section above, iCruise.com sells cruise travel or cruise vacation services and not tangible goods and thus, a customer has no product to return or exchange.   However, according to iCruise.com’s strict provisions on its Terms & Conditions page, all fees/penalties are non-refundable and the air portion of the Cruise Combo is at all times non-refundable (full payment for airfare is due and payable at time of cruise deposit/payment and is non-refundable).

iCruise.com : Product images & screenshots
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